Ubisoft’s latest patch for Star Wars Outlaws (version 1.000.002) sparked frustration among early access players when they were forced to restart their games due to issues with older save files. The update aimed to enhance the gameplay experience but left some players losing hours of progress, particularly those who paid for early access through the Gold Edition.
In an email sent to affected players, Ubisoft expressed regret for the situation, acknowledging that asking players to start a new save during the early access period was less than ideal. The email also detailed the process for redeeming the compensation and assured players that the Ubisoft Connect Units would be added to their accounts as soon as possible.
Full news: Ubisoft Apologizes for Star Wars Outlaws Patch Issues, Offers Compensation to Affected Players
Ubisoft’s Apology and Compensation
Recognizing the inconvenience caused, Ubisoft has attempted to make amends by offering affected players an in-game Trailblazer trinket and 100 Ubisoft Connect Units. These loyalty points can be redeemed for in-game rewards or discounts in the Ubisoft Store. The trinket, a small nod to the early access participants, can be collected from the delivery crate in the Trailblazer once players reach Toshara.In an email sent to affected players, Ubisoft expressed regret for the situation, acknowledging that asking players to start a new save during the early access period was less than ideal. The email also detailed the process for redeeming the compensation and assured players that the Ubisoft Connect Units would be added to their accounts as soon as possible.
Full news: Ubisoft Apologizes for Star Wars Outlaws Patch Issues, Offers Compensation to Affected Players