Totoki explained that the company’s foray into live service games is still a learning process, and that it had to take lessons from what happened with Concord.
“Currently, we are still in the process of learning,” he said via an interpreter. “And basically, with regards to new IP, of course, you don’t know the result until you actually try it.
“So for us, for our reflection, we probably need to have a lot of gates, including user testing or internal evaluation, and the timing of such gates. And then we need to bring them forward, and we should have done those gates much earlier than we did.
Sony president reflects on why Concord failed | VGC
Hiroki Totoki discusses what went wrong and how PlayStation can learn from it…
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