Loot boxes were initially removed during the launch of Overwatch 2. As the game moved to free-to-play, Blizzard seemed more comfortable making money via the in-game shop and battle pass purchases instead of loot boxes. Loot boxes were also quite controversial thanks to their association with gambling and regulation efforts from government bodies.
Regular loot boxes have a 5.10% chance to include a Legendary item, a 21.93% chance of having an Epic, a 96.26% chance of having a Rare, and a 97.97% chance of having a Common in one of the four slots. While legendary loot boxes have a 100% chance of having one Legendary item, a 21.93% chance for an Epic, a 96.26% chance for a Rare, and a 97.97% for a Common.
